Wesbite Privacy Policy
Last Updated: April 1, 2026
Breakthrough Mental Health (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.breakthroughmentalhealth.health (the “Website”).
If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
We may collect several types of information from and about users of our Website.
Personal Information
Personal information may include:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Insurance information (if applicable)
- Account login credentials
Health Information
If you use medical services through our Website, we may collect health-related information, which may include:
- Medical history
- Symptoms or conditions
- Appointment details
- Treatment information
- Communication with healthcare providers
Some of this information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visits
- Referral URLs
This information helps us improve the Website and user experience.
2. How We Use Your Information
We may use the information we collect to:
- Provide healthcare services and support
- Schedule appointments
- Communicate with you about services or inquiries
- Improve the Website and services
- Maintain medical records where applicable
- Process payments
- Comply with legal and regulatory obligations
- Protect the security and integrity of our services
3. HIPAA and Protected Health Information (PHI)
If we collect or maintain Protected Health Information, we will comply with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and applicable healthcare privacy laws.
Under HIPAA, we may use or disclose PHI for purposes including:
- Treatment – providing and coordinating medical care
- Payment – billing and reimbursement
- Healthcare Operations – administrative and operational activities
We may also disclose PHI when required by law or with your authorization.
Patients may have additional rights under HIPAA, including:
- Requesting access to their medical records
- Requesting corrections to medical information
- Requesting restrictions on certain disclosures
- Receiving a record of disclosures
To exercise these rights, please contact us using the contact information below.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve site performance
- Remember user preferences
- Analyze website traffic
- Enhance security
You may disable cookies through your browser settings, though doing so may affect Website functionality.
5. Sharing Your Information
We may share information with:
Healthcare Providers
Doctors, nurses, and healthcare professionals involved in your care.
Service Providers
Third parties that assist with operations such as:
- Payment processing
- Website hosting
- Data storage
- Analytics services
- Appointment scheduling platforms
These providers are required to maintain confidentiality and may sign Business Associate
Agreements (BAAs) when handling PHI.
Legal Requirements
We may disclose information if required by law, court order, or government request.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information and PHI, including:
- Encryption of sensitive data
- Secure servers
- Access controls
- Staff confidentiality policies
However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal and health information only as long as necessary to:
- Provide services
- Maintain medical records
- Comply with legal obligations
- Resolve disputes
Retention periods may vary depending on healthcare regulations
8. Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Children's Privacy
Our Website is not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from children without appropriate authorization.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
- Accessing personal data
- Correcting inaccurate information
- Requesting deletion of data
- Restricting certain processing
- Receiving a copy of your data
Requests can be submitted using the contact information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after changes indicates acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Breakthrough Mental Health
609 Deep Valley Dr, Suite 200
Rolling Hills Estates, CA 90274
Phone: 424-347-0362
Email: admin@breakthroughmentalhealth.health
Practice Privacy Policy
Last Updated: April 1, 2026
OUR PLEDGE REGARDING YOUR MEDICAL INFORMATION
At Breakthrough Mental Health Nursing Inc, we understand that information about you and your health is personal. We are committed to protecting your medical information. We create a record of the care and services you receive to provide quality care and to comply with legal requirements. This Notice applies to all of the records of your care that we maintain.
We are required by law to:
- Keep your medical information private
- Give you this Notice of our legal duties and privacy practices
- Follow the terms of the Notice that is currently in effect
- Notify you if there is a breach of your unsecured protected health information
HOW WE MAY USE AND DISCLOSE YOUR MEDICAL INFORMATION
Treatment: We may use and disclose your medical information to provide you with medical treatment or services. For example, we may share your medical information with doctors, nurses, technicians, or other personnel involved in your care.
Payment: We may use and disclose your medical information to bill and receive payment for the treatment and services provided to you. For example, we may provide information to your health insurance plan about services you received so your health plan will pay us.
Healthcare Operations: We may use and disclose your medical information for healthcare operations. These include quality assessment, training programs, accreditation, certification, licensing, or credentialing activities.
Appointment Reminders: We may contact you as a reminder that you have an appointment for treatment or medical care.
Treatment Alternatives: We may tell you about treatment options or alternatives or other health-related benefits and services that may be of interest to you.
Telehealth Services: If you receive care via telehealth services, your information may be transmitted electronically. While we maintain appropriate safeguards, transmission of information via electronic means carries inherent risks.
Individuals Involved in Your Care: We may disclose your medical information to a family member, friend, or other person designated by you who is involved in your medical care or payment for your care.
Research: Under certain circumstances, we may use and disclose your medical information for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another.
As Required By Law: We will disclose your medical information when required to do so by federal, state, or local law.
SPECIAL SITUATIONS
Public Health Risks: We may disclose your medical information for public health activities, such as:
- Preventing or controlling disease, injury, or disability
- Reporting births and deaths
- Reporting adverse reactions to medications or problems with products
- Notifying people of recalls of products they may be using
- Notifying a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease
Health Oversight Activities: We may disclose your medical information to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure.
Lawsuits and Disputes: If you are involved in a lawsuit or dispute, we may disclose your medical information in response to a court or administrative order. We may also disclose your medical information in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
Law Enforcement: We may release medical information if asked to do so by a law enforcement official:
- In response to a court order, subpoena, warrant, summons, or similar process
- To identify or locate a suspect, fugitive, material witness, or missing person
- About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement
- About a death we believe may be the result of criminal conduct
- About criminal conduct on our premises
- In emergency circumstances to report a crime, the location of the crime or victims, or the identity, description, or location of the person who committed the crime
Reproductive Health Information Protection: We are required to obtain a signed attestation before disclosing your reproductive health information for certain purposes. This added protection helps safeguard your privacy regarding reproductive health care.
YOUR RIGHTS REGARDING YOUR MEDICAL INFORMATION
Right to Inspect and Copy: You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy your medical information, you must submit your request in writing. We may charge a fee for the costs of copying, mailing, or other supplies associated with your request.
Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our practice. Your request must be made in writing and submitted to our Privacy Officer.
Right to an Accounting of Disclosures: You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of your medical information for purposes other than treatment, payment, or healthcare operations. Your request must state a time period, which may not be longer than six years.
Right to Request Restrictions: You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or healthcare operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.
Right to a Paper Copy of This Notice: You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time.
Right to Opt out of Fundraising Communications: You have the right to opt out of receiving fundraising communications from us.
Right to Restrict Disclosures to Health Plan: If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice in our facility. The Notice will contain on the first page the effective date.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. To file a complaint with our practice, contact our Privacy Officer at admin@breakthroughmentalhealth.health. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
OTHER USES OF MEDICAL INFORMATION
Other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written permission. These include most uses and disclosures of psychotherapy notes, marketing, and the sale of your information. If you provide us permission to use or disclose your medical information, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose your medical information for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission.
Acknowledgment and Consent
By clicking consent, you acknowledge that:
- You have read and understand this HIPAA Notice of Privacy Practices.
- You have had an opportunity to ask questions and have received satisfactory answers.
- You understand you may withdraw your consent at any time.
- This consent remains effective until specifically revoked in writing.
For questions about this form or Breakthrough Mental Health Nursing Inc‘s policies, please contact us at admin@breakthroughmentalhealth.health.